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一位成员反映 TAO 卡在第三方桥里,客服一个多小时没回应,频道的本能反应是老生常谈的防骗提醒
一位成员问道:does anyone know how to get a hold of taobridge.xyz support? have a large amount of tao stuck in the bridge & am getting no response on the ticket i opened in the discord
。
一位管理员给出了频道的标准警示,称Anyone DMing or calling you right now is a scammer, even if they look like me, another mod, admin, Opentensor Foundation team member, etc (they are imposters)
,并引导该成员去桥方自己的频道,表示Yeah reaching out through their discord is the best way to get direct support
。
该成员反映没有进展,写道thanks i opened a ticket but its been an hr+ no response yet, do u know if failed transfers are typically recoverable? there was no error on my part, i sent to the correct address & had dozens of successful bridges before no problem
,管理员只回了一句No idea tbh, you'll just have to be patient
,并补充说Discussing this here would just lead to scammers contacting you, so best practice would be to just wait patiently for a reply from support
。
该成员接受了建议,但也确认风险已经开始显现,写道thanks! yes i figured, already got the friend requests coming in ... but will ignore all that
。
三点可读
- 这段交流表明,一旦常规的第三方客服延迟在频道里被公开提及,就会立刻变成骗子的可乘之机——资金被卡住的用户在一小时内就招来了冒充者。
- 除了引导用户去找供应商客服、重复标准的防骗提醒之外,频道本身没有任何工具能处理桥接故障,该成员关于资金能否找回的实际问题始终无人回答。
- 这是一个新出现的、被点名的第三方建设方(taobridge.xyz)卷入这种摩擦模式,区别于 10-24 和 10-26 标记出的冒充诈骗和洗钱骡子案例。
与本周期的关系
- 频道的冒充诈骗警示在 10-27、10-28 和 10-29 基本没有变化;今天是由一起具体的桥接投诉触发,而不是泛泛的提醒。
进展
未解决:该成员的工单始终未获桥方客服回复,转账能否找回的问题也始终没有在频道里得到解答。